CIO CISO Healthcare

Virtual Council

Human-Centered AI for Driving IT ROI

Visionaries

Nicholas Grant Bank of America
Nicholas Grant

VP, Information Security Engineer

Bank of America

About Me

Bank of America Corporation is a multinational investment bank and financial services company. offering personal, business, and wealth management services. The company is headquartered in Charlotte, North Carolina.

John Sabourin Citco
John Sabourin

SVP IT Senior Program Manager

Citco

About Me

Founded in 1948, Citco is an independent group of companies providing a range of financial services to clients throughout the world, including hedge funds, institutional banks, private equity firms, high net-worth individuals. and real estate firms.

May 27, 2026

Agenda

All times Eastern Time

3:00 PM - 4:15 PM

Human-Centered AI for Driving IT ROI

As enterprises face rapid change driven by AI, intentional adoption is key to realizing true ROI. This session explores how human-centered AI is already improving IT operations and strengthening organizational resilience, while highlighting where human judgment remains essential and how responsible adoption helps mitigate risk. Discover practical steps CIOs can take to boost productivity and reduce operational friction through AI-assisted incident triage and automated remediation workflows, moving beyond infrastructure management to become true partners in driving organizational growth.

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